Sheraton New Orleans Hotel, New Orleans
About the Hotel
Sheraton New Orleans Hotel is strategically located at 500 Canal Street, providing easy access to the vibrant French Quarter and Central Business District. The hotel features a mix of modern amenities, business facilities, and an array of dining options that reflect the local culture. This property is noted for its expansive meeting spaces, making it a popular choice for conferences and events. Guests are invited to experience the essence of New Orleans, with live jazz music and a rooftop pool offering stunning views.
Location
Conveniently situated, the Sheraton New Orleans Hotel is steps away from the excitement of Bourbon Street and within walking distance to local attractions like the Aquarium of the Americas and the French Quarter. The hotel is easily accessible by taxi or rideshare from Louis Armstrong International Airport, approximately 15 miles away. Guests also benefit from proximity to key venues such as the Ernest N. Morial Convention Center and Caesars Superdome.
Rooms
Sheraton New Orleans Hotel offers refined guest rooms and suites, featuring plush bedding and spacious work areas. Many rooms provide floor-to-ceiling windows with views of the French Quarter and Mississippi River. Each room is equipped with modern technology, including air conditioning and laptops-compatible workspaces. The hotel also offers pet-friendly accommodations, ensuring a comfortable stay for travelers with pets.
Eat & Drink
The hotel's Roux Bistro restaurant serves a traditional New Orleans breakfast and authentic Cajun and Creole cuisine, appealing to both guests and locals. Guests can enjoy drinks and local fare late into the evening at the Pelican Bar, reminiscent of a French Quarter courtyard. Additionally, an on-site Starbucks provides convenient coffee options, enhancing the dining experience within the hotel.
Leisure & Business
With 105,000 square feet of flexible venue space, including the largest exhibition room outside the convention center, the hotel caters to various events. The 42nd-floor Club Lounge offers free continental breakfast and evening hors d'oeuvres, along with stunning views of the city and river. Leisure options include a rooftop pool and a fully equipped fitness center, complementing the extensive business facilities available, including a 24-hour business center.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Sun loungers
- Live entertainment
- Leisure/ TV room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Although the rooms were a bit snug, they were comfortable and had a nice view. The hotel had some issues with payment process and hot water availability. The service was really good with friendly and helpful staff. The location was great and near the French Quarter, offering easy access to restaurants and local attractions. The dining experience was satisfactory. The hotel facilities were decent.
I had a wonderful stay at the hotel, with clean rooms offering a nice view of Canal Street, though they could use some updating. The non-smoking policy was appreciated. The service was exceptional, especially considering the availability of rooms due to cancellations from the storm. The location was perfect, within walking distance to many great restaurants and popular sights. Dining options were good but slightly expensive. Overall, a pleasant experience with a few minor drawbacks.
Staying in a Club Room Suite was a bit tiring as the room was far from the Club Lounge, and the decor could use a refresh, but the hotel's location in downtown New Orleans is ideal, right at the edge of the French Quarter and close to the business district. The service, however, lacked attention to customer care, especially with the valet on the 42nd floor. Dining options were varied, from the buffet downstairs to succulent organic chicken, offering a mix of experiences.
I absolutely loved my stay at the hotel! The rooms were nice, with a great view of the riverfront. They were larger compared to some other hotels in the area. The daily breakfast was a nice touch, even though the lounge lacked variety upon arrival.
I had a mixed experience at the hotel. While the rooms were updated and comfortable with hot water and strong pressure in the shower, the bathroom was surprisingly small, and there were issues with noise isolation. On the bright side, the King bed was cozy, and the staff was friendly. However, the lack of soundproofing was a drawback.