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Sheraton New Orleans Hotel, New Orleans

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From113US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

500 Canal Street, New Orleans, Louisiana, United States of America, 70130

Sheraton New Orleans Hotel is strategically located at 500 Canal Street, providing easy access to the vibrant French Quarter and Central Business District. The hotel features a mix of modern amenities, business facilities, and an array of dining options that reflect the local culture. This property is noted for its expansive meeting spaces, making it a popular choice for conferences and events. Guests are invited to experience the essence of New Orleans, with live jazz music and a rooftop pool offering stunning views.

Location

Conveniently situated, the Sheraton New Orleans Hotel is steps away from the excitement of Bourbon Street and within walking distance to local attractions like the Aquarium of the Americas and the French Quarter. The hotel is easily accessible by taxi or rideshare from Louis Armstrong International Airport, approximately 15 miles away. Guests also benefit from proximity to key venues such as the Ernest N. Morial Convention Center and Caesars Superdome.

Rooms

Sheraton New Orleans Hotel offers refined guest rooms and suites, featuring plush bedding and spacious work areas. Many rooms provide floor-to-ceiling windows with views of the French Quarter and Mississippi River. Each room is equipped with modern technology, including air conditioning and laptops-compatible workspaces. The hotel also offers pet-friendly accommodations, ensuring a comfortable stay for travelers with pets.

Eat & Drink

The hotel's Roux Bistro restaurant serves a traditional New Orleans breakfast and authentic Cajun and Creole cuisine, appealing to both guests and locals. Guests can enjoy drinks and local fare late into the evening at the Pelican Bar, reminiscent of a French Quarter courtyard. Additionally, an on-site Starbucks provides convenient coffee options, enhancing the dining experience within the hotel.

Leisure & Business

With 105,000 square feet of flexible venue space, including the largest exhibition room outside the convention center, the hotel caters to various events. The 42nd-floor Club Lounge offers free continental breakfast and evening hors d'oeuvres, along with stunning views of the city and river. Leisure options include a rooftop pool and a fully equipped fitness center, complementing the extensive business facilities available, including a 24-hour business center.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
City view
Heating
Air conditioning
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Tradition Guest Room
Max:
2 persons
32 m² 
Bed options:
2 Double beds
Heating
Air conditioning
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Tradition Double Room Mobility accessible
Max:
2 persons
32 m² 
Bed options:
2 Double beds
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
New Orleans1400 ft
Airports
New Orleans Lakefront (NEW) 8.1 mi
Louis Armstrong New Orleans International (MSY) 14.0 mi
Train
Union Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Sun loungers
  • Live entertainment
  • Leisure/ TV room

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

500 Canal Street, New Orleans, Louisiana, United States of America, 70130
Map view
500 Canal Street, New Orleans, Louisiana, United States of America, 70130
Nearby
Aquarium
Audubon Aquarium of the Americas
1700 ft
Zoo
Audubon Butterfly Garden and Insectarium
500 ft
Shopping Area
Canal Place
1000 ft
Broadway Theatre
Harrah's Casino New Orleans
1300 ft
Restaurants
The Ruby Slipper Cafe
500 ft
200 Magazine Street
Palace Cafe
300 ft
605 Canal Street
Creole House Restaurant & Oyster Bar
300 ft
509 Canal St
Acme Oyster House
1300 ft
724 Iberville Street
Roux Bistro
300 ft
500 Canal Street
Red Gravy
400 ft
4206 Magazine St Uptown
55 Fahrenheit Wine Bar & Lounge
200 ft
555 Canal St
Oceana Grill
2100 ft
739 Conti Street
5Fifty5
300 ft
555 Canal Street
Cleo's
500 ft
165 Roosevelt Way
Black Duck Bar
500 ft
605 Canal St 2nd Fl
Laurel Oak
900 ft
535 Gravier St Intersection of Camp and Gravier inside the Magnolia Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.4
Location
9.0
Service
7.8
Dining
6.8
Guest reviews
7.6/10
based on 5 review
4/5 based on 3154 review
8.1
8.1/10based on 1185 review
#116 of 180 hotels in New Orleans based on Tripadvisor
Joseph
United States of America, May  2024
7.4/10

Although the rooms were a bit snug, they were comfortable and had a nice view. The hotel had some issues with payment process and hot water availability. The service was really good with friendly and helpful staff. The location was great and near the French Quarter, offering easy access to restaurants and local attractions. The dining experience was satisfactory. The hotel facilities were decent.

Rooms
7.0
The room was small but comfortable with a nice view.
Service
8.0
The staff was friendly and helpful.
Location
9.0
The location was great and near the French Quarter, offering easy access to local amenities.
Dining
6.0
The dining experience was satisfactory.
Facilities
7.0
The hotel facilities were decent.
Benjamin
United States of America, December  2023
8.6/10

I had a wonderful stay at the hotel, with clean rooms offering a nice view of Canal Street, though they could use some updating. The non-smoking policy was appreciated. The service was exceptional, especially considering the availability of rooms due to cancellations from the storm. The location was perfect, within walking distance to many great restaurants and popular sights. Dining options were good but slightly expensive. Overall, a pleasant experience with a few minor drawbacks.

Rooms
8.0
The rooms were pretty clean with a nice view looking down on Canal Street. They could benefit from some updating and felt a bit outdated. The non-smoking policy was a plus.
Service
9.0
The staff were well trained in service standards. They were very fun and personable, making my check-in smooth, offering a cold drink, and even a spa menu, which was a nice touch.
Location
10.0
The hotel's location is absolutely perfect, right in the center of everything I needed. It was great for easy access to Bourbon Street, dining options, and shopping.
Dining
7.0
The dining experience, both in the hotel's restaurant and from the linked Starbucks, offered good food but was a bit pricey for what was available, considering the room rates.
Facilities
The hotel had convenient facilities, including room service, laundry service, and tours/ticket assistance, catering well to guests' needs.
Gerard
United Kingdom, August  2023
7.4/10

Staying in a Club Room Suite was a bit tiring as the room was far from the Club Lounge, and the decor could use a refresh, but the hotel's location in downtown New Orleans is ideal, right at the edge of the French Quarter and close to the business district. The service, however, lacked attention to customer care, especially with the valet on the 42nd floor. Dining options were varied, from the buffet downstairs to succulent organic chicken, offering a mix of experiences.

Rooms
7.0
The room, although comfortable, was noisy with the constant movement and could use a refresh in terms of decor.
Service
5.0
The service lacked attention to customer care, notably with the valet on the 42nd floor.
Location
9.0
The hotel's location is perfect, situated right at the edge of the French Quarter and close to the business district, making it convenient for both business and leisure travelers.
Dining
8.0
The dining options varied from the buffet downstairs to succulent organic chicken, offering a satisfying experience overall.
Facilities
8.0
The hotel offers a range of dining options to cater to different tastes, ensuring guests have a variety of choices during their stay.
Alice
United Kingdom, June  2023
8.2/10

I absolutely loved my stay at the hotel! The rooms were nice, with a great view of the riverfront. They were larger compared to some other hotels in the area. The daily breakfast was a nice touch, even though the lounge lacked variety upon arrival.

Rooms
8.0
The rooms were nice, with a great view of the riverfront. They were larger compared to some other hotels in the area.
Service
9.0
The service was really nice and helpful. From the waitress who kindly filled our order to the staff who came in early one morning, everyone was great.
Location
9.0
The location was excellent for the Mardi Gras festival right on Canal Street. It's just two small blocks away from the hustle and bustle of Bourbon Street, making it a perfect spot.
Dining
7.0
The dining from the hotel was good and different every day. However, there were no dining options in the Club House during my stay.
Facilities
8.0
The hotel had great facilities, except for the pool being closed for renovations. Nevertheless, it was a wonderful stay overall.
Chris
United States of America, May  2023
7.2/10

I had a mixed experience at the hotel. While the rooms were updated and comfortable with hot water and strong pressure in the shower, the bathroom was surprisingly small, and there were issues with noise isolation. On the bright side, the King bed was cozy, and the staff was friendly. However, the lack of soundproofing was a drawback.

Rooms
7.0
The rooms were comfortable with good amenities, but lacked soundproofing.
Service
8.0
The service was quick and the staff was friendly, making me feel welcome during my stay.
Location
8.0
The location was perfect for exploring, close to major attractions and restaurants, but noise from the elevator was a concern.
Dining
6.0
The dining experience was average, nothing special but sufficient for a quick meal.
Facilities
7.0
The hotel offered basic facilities, nothing exceptional but functional.
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Rooms and Guests2 Guest, 1 Room